Frequently Asked Questions

We currently service the greater metropolitan area and surrounding suburbs. Please contact us with your specific address to confirm if you are within our service range.

Yes, absolutely. We are fully insured and bonded to protect your property and give you complete peace of mind. All of our team members are covered.

No, you don't need to provide anything! Our team arrives with all the necessary professional-grade, eco-friendly cleaning supplies and equipment to get the job done right.

Our rates are based on several factors, including the size of your space, the type of service requested (e.g., standard, deep clean, move-in/out), and the frequency of cleaning. We provide a free, no-obligation quote tailored to your specific needs.

We understand that plans can change. We request at least 48 hours' notice for any cancellations or rescheduling. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.

No, you do not need to be home. Many of our clients provide us with a key or access code. However, you are welcome to be present during the cleaning if you prefer.

Yes. The health and safety of your family, including furry members, is our top priority. We use high-quality, eco-friendly, and non-toxic cleaning products that are safe for both children and pets.

Typically, we send a team of two or three cleaning professionals to ensure efficiency and thoroughness. For smaller jobs, one person may be assigned.

Your satisfaction is our guarantee. If for any reason you are not happy with our service, please contact us within 24 hours, and we will return to re-clean the specific areas at no additional charge.

We accept major credit cards and bank transfers. Payment is typically due upon completion of the service. For recurring services, we can set up a convenient automatic payment schedule.